1. How long does shipping take?

We aim to process and ship all orders within 1-2 business days. Standard shipping usually takes 5-10 business days, while express shipping (if available) may take 2-5 business days. You’ll receive a tracking number once your order is on its way!

2. What should I do if I receive a damaged or incorrect item?

We’re sorry for any inconvenience! If your order arrives damaged or incorrect, please contact us at support@camrage.shop within 7 days of receiving it. Attach photos of the issue, and we’ll resolve it quickly by sending a replacement or issuing a refund.

3. Can I cancel or change my order after placing it?

We process orders quickly, so if you need to cancel or modify an order, please reach out to us at +1 (213) 371-3730 or email us as soon as possible. If your order hasn’t been shipped yet, we’ll do our best to accommodate your request.

4. How do I return an item for a refund?

If you’re not satisfied with your purchase, you can return it within 30 days of delivery. The item must be unused and in its original packaging. To start the return process, email us at support@camrage.shop, and we’ll provide return instructions. Please note that return shipping costs may apply.

5. When will I receive my refund after returning an item?

Once we receive your returned item and inspect it, we’ll process your refund within 3-7 business days. The refund will be issued to your original payment method, and you’ll receive a confirmation email once it’s done.